Vision, Mission and Values

Building Eswatini’s most admired bank by our staff, clients, shareholders, regulators and communities.

We want to be the most admired by all our stakeholders.

• Passionate and motivated staff help us attract and retain clients who are key to the delivery of sustainable profits.
• We operate in a highly regulated environment and we aim to be admired by our regulators.
• As a ‘green and caring bank’, we are a strong advocate and influencer on social and environmental matters.

Our vision is supported by our Deep Green Aspirations to be a:

• Great place to work
• Great place to bank
• Great place to invest
• World class at managing risk
• Green and caring bank

Our mission is to be:

A great bank at providing customised solutions to sustainable and profitable high value segments in Wholesale, Business banking and Retail banking.

Integrity

Requires us to be honest, trustworthy, truthful, consistent and open in all our conduct and decisions.

Respect

Requires us to recognise the inherent worth of every human being and treat all people accordingly.

Accountability

Requires us to be prepared to make commitments and to be judged against our commitments, to deliver on those commitments and to be responsible for our actions.

Client-driven

Creating value and delightful experiences for our clients that exceed their expectations.

People-centred

Invest in our people and create an empowering environment through development, support, mentoring, coaching, valuing diversity, recognition and reward, which empowers our people to perform distinctively and to excel.