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Beneficiary Maintenance Scams

If a beneficiary that you make payments to suddenly faxes or emails you its new banking details, confirm the change before making a payment. It could be a scam.

Pay the right beneficiary

In a beneficiary maintenance scam you'll get a fax or email on your beneficiary's letterhead telling you their banking details have changed. They'll request that you make any further payments into their new account. However, once you've made the payment they'll quickly withdraw the funds, while the genuine beneficiary is left unpaid.

 

Tips to avoid being scammed

  • Check the spelling. Many fraudsters make small errors and inconsistent visual alterations that will give them away;
  • Use bank-defined beneficiaries. Many well-known beneficiaries will be on a prepopulated list of companies available on your internet banking profile. You can be assured that payments to these accounts have been verified; and
  • Call and confirm any changes. Before you make a payment to a new account, call someone you usually deal with at the company and make sure the new banking detail changes are genuine. If you're unsure, look for the company's number in a telephone or online directory. Do not phone the number on the letterhead as it is usually fake. Finally, you can contact the beneficiary bank and ask them to confirm the new details. 
Additional Information
Not the page you are looking for?
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We aim to inform you of the latest scams and fraud so you don't fall victim.

Similar Pages
Phishing, smishing and vishing

Phishing, smishing and vishing are all attempts to defraud you through email, mobile, and telephone scams respectively. Letting your guard down just once can lead to a cascade of serious losses.

SIM swapping

Banks and other financial institutions use your cellphone as a way to verify your identify. Avoid SIM swaps with these tips.

Whaling

Don't get hooked by whaling, this is a form of phishing that targets businesses by sending emails to finance departments impersonating a Chief Executive or Chief Financial Officer trying to trick employees into making deposits.

Advanced Fee

With fanciful stories and wild promises, fraudsters will do anything to get your money. Don't fall for these advanced-fee/ scams.

ATM Fraud

When you use an ATM, it is important to always be alert and aware of your surroundings so that you do not compromise your card or PIN.

Card Fraud

Card fraud is an unfortunate reality. Nedbank wants you to be safe by avoiding card swapping and card skimming. Take these precautions to keep yourself safe.

Carrying Cash Safely

Carrying large sums of cash on you increases your risks of becoming a victim of a cash robbery. So whether you're an individual, a business, a savings club or a stokvel, we have tips to help you carry cash safely.

Cheque Fraud

There are many different types of cheque fraud. Cheques are manufactured/cloned, altered/amended, stolen, or forged. Learn how cheque fraud works and how to avoid it.

Deposit and Refund Scams

Deposit and refund scams are designed to trick you with payment slips or proof of payments in the hope that you'll hand over goods or provide services before you notice that the funds have not actually been cleared.

Identity Theft

A lot of fraud stems indirectly from identity theft. And many victims only realise their identities have been misused when they apply for credit. Protect yourself with these tips.

Malware and Netbank Business Banking

Malware is any malicious software designed to hack or damage your computer, gaining sensitive information without your knowledge. Protect your business with these steps.

Money Laundering

When you conceal the source of money that is generated illegally through things like drug or human trafficking, smuggling, fraud and corruption, it's called money laundering.


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Find a Nedbank Branch
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Find a Nedbank Branch or ATM near you

Useful links & Contacts

Your Feedback Matters

Please take a moment to give us your suggestions

Send us feedback

Contact Us
+264 (81) 959 2222

Important Links
FIA
Fraud Awareness
Code of Banking Practice
Privacy Notice
FATCA and CRS

Personal
Business
Corporate
Private Wealth
About Us
Careers
News
Social Links
Social Links
Nedbank Namibia
Nedbank Namibia

Nedbank Namibia Limited Reg No 73/04561.

Authorised financial institution and credit provider.

Nedbank Namibia Limited Reg No 73/04561.

Authorised financial institution and credit provider.

Not the page you are looking for?
Back to Previous Page

We aim to inform you of the latest scams and fraud so you don't fall victim.

Similar Pages
Phishing, smishing and vishing

Phishing, smishing and vishing are all attempts to defraud you through email, mobile, and telephone scams respectively. Letting your guard down just once can lead to a cascade of serious losses.

SIM swapping

Banks and other financial institutions use your cellphone as a way to verify your identify. Avoid SIM swaps with these tips.

Whaling

Don't get hooked by whaling, this is a form of phishing that targets businesses by sending emails to finance departments impersonating a Chief Executive or Chief Financial Officer trying to trick employees into making deposits.

Advanced Fee

With fanciful stories and wild promises, fraudsters will do anything to get your money. Don't fall for these advanced-fee/ scams.

ATM Fraud

When you use an ATM, it is important to always be alert and aware of your surroundings so that you do not compromise your card or PIN.

Card Fraud

Card fraud is an unfortunate reality. Nedbank wants you to be safe by avoiding card swapping and card skimming. Take these precautions to keep yourself safe.

Carrying Cash Safely

Carrying large sums of cash on you increases your risks of becoming a victim of a cash robbery. So whether you're an individual, a business, a savings club or a stokvel, we have tips to help you carry cash safely.

Cheque Fraud

There are many different types of cheque fraud. Cheques are manufactured/cloned, altered/amended, stolen, or forged. Learn how cheque fraud works and how to avoid it.

Deposit and Refund Scams

Deposit and refund scams are designed to trick you with payment slips or proof of payments in the hope that you'll hand over goods or provide services before you notice that the funds have not actually been cleared.

Identity Theft

A lot of fraud stems indirectly from identity theft. And many victims only realise their identities have been misused when they apply for credit. Protect yourself with these tips.

Malware and Netbank Business Banking

Malware is any malicious software designed to hack or damage your computer, gaining sensitive information without your knowledge. Protect your business with these steps.

Money Laundering

When you conceal the source of money that is generated illegally through things like drug or human trafficking, smuggling, fraud and corruption, it's called money laundering.

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